Transforming the Branch Drive-Up and/or Motor Bank by Expanding Cash Automation
DynaCore and DynaCash are frontrunners in modernizing the Branch Drive-Up and/or Motor Bank Resurgence.
The global pandemic has placed the branch drive-up and/or motor bank onto center stage as a critical touchpoint in managing the customer experience. This channel, which was once sunsetting, is seeing a resurrection as the pandemic wears on and customer behaviors adapt to a new normal. However, the great comeback has highlighted some concern from those managing the financial institution’s bottom line.
Banks and Credit Unions throughout the United States have been struggling with how to optimize this inefficient, low-tech channel. The first crucial step towards solving drive-up and motor banking inefficiency is through shared technology resources. Over the last decade, financial institutions that have implemented cash automation equipment such as Teller Cash Recyclers have seen profitable results and a quick return on their investment. Why shouldn’t this same technology be integrated into the drive-up and/or motor bank experience? The truth of the matter is cash automation centers around adopting and investing cash handling and cash management technology. But how many financial institutions are losing out on optimization by not expanding their TCR technology into the drive-up or motor bank experience?
DynaCore was built with optimization and expansion in-mind. This transaction interface allows users to add peripheral equipment onto their network to facilitate multifaceted transactions and eliminate dual or manual entry. And because DynaCore supports the flexibility of multiple concurrent users on a single TCR allowing Banks and Credit Unions to integrate their drive-up or motor bank tubes into the overall workflow of the branch.
Some financial institutions are experiencing net interest margin shrinkage, and the infrastructure designed to support the cash handling during a transaction becomes a pivotal choice many banks and credit unions struggle with today. DynaCore is a critical component to ensure the cash automation equipment flows efficiently, accurately, and is simple to use.
Offering cash automation integration software to the entire financial institution process provides a high value to the bottom line. Institutions that have integrated their drive-up tubes into the lobby — along with cash automation — are achieving compelling results in terms of efficiency, speed, accuracy, employee scheduling, return on investment, and overall happier customers.