One of the most frequent questions/challenges we are asked centers around — BALANCING — and close-out of the TCR at the end of the day.
If your institution has implemented a universal staff where various staff members are running all types of transactions efficiently, you probably already know the quick and painless process associates go through to balance the Teller Cash Recycler (TCR) when using DynaCash or DynaCore. Not only do TCRs increase transacting speeds throughout the day, they’re also beneficial for processes outside of normal business hours — by reducing opening and closing times, making processes more automated to better fill in the gaps in an institution’s staffing model, and reducing the margin for human error. The universal staff member can simply walk over to the TCR, sign on to their DynaCore application, and run their transaction in a matter of seconds, and return to their universal desk to finish servicing the client. All teller transactions are tracked automatically, and end of day balancing issues are removed from the day’s workload.
The additional peripheral equipment, such as a network printer or journal, can regularly produce reports and alert its users of errors before becoming a larger issue for your branch. The costs of a simple out of balance situation can add up quickly when you include the time associates from multiple departments spend trying to locate the discrepancy. TCRs using DynaCash or DynaCore help to avoid these errors and inaccuracies
